Category Archives: Hospitality

Hotel, resort and bed-breakfast related

Recognize the music – Guest Service

“And those who were seen dancing were thought to be insane by those who could not hear the music”– Friedrich Nietzsche. This quote by Nietzshe has always stuck in my head. No so much for the statement itself, but for what … Continue reading

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Secret Menus – Would they work in all hospitality?

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Growing up in Southern California I became addicted to In-N-Out burger. Though I never worked there, several of my friends in high school and college did. It was through their conversations I first learned of the “Secret Menu” items and … Continue reading

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Hotel Internet Access for Guests

One of the more often debated topics in hotel technology is internet access for guests. The debate is whether to give away Internet or charge for it or some combination of the two. Many who have engaged me in this … Continue reading

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Hotel Security

A part of my consulting practice revolves around technology for large homes and estates. In this, I have designed systems to communicate voice, video and data throughout a large home or multi home complex. Video surveillance has been part of … Continue reading

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In-Building Wireless lowers Insurance Costs?

While going through my emails today, I read a Realcomm Advisory about how one customer successfully lowered their insurance costs by having a in-building wireless system. There are many building System enhancements that add value and safety to our buildings. … Continue reading

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The Many Faces of Connected Real Estate (CRE)

One of my presentations on Connected Real Estate (CRE) this week was to a group attempting to understand the market better. When attempting to describe what it is I listed the 3 phases/areas that I have used for several months. … Continue reading

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