When learning to speak in public, there were two words I was told to avoid at all costs, STUFF and THINGS. But when learning of the Internet Protocol for Smart Objects Alliance and their “Internet of Things”, I think that they chose their words well.
I have compiled a very long list of smart objects that can be included in buildings, hotels and the gaming floor (“Asset”) to make them “Smart”. The more smart objects that get included, we have seen the Asset become exponentially smarter and more valuable to both the owner and the user. It can be a smart soap dispenser that tell you when they are low, Smart Phones to purchase products and open doors or smart cameras that can tell you when lines are long at a front desk or checkout counter allowing you to react to a possible bad service experience with more people or a change in a digital signage to direct people to someplace less busy to conduct their transaction.
One of Merriam Websters Dictionary definitions to Intelligence is “the ability to apply knowledge to manipulate one’s environment.” It is this intelligence we seek when thinking to communicate to our Internet of Things.
Mobility with the ability to take communications anywhere we go has great potential when enabled by the real estate we travel from, through and to.
When a phone call, web collaboration, or video conference can move from desk video to mobile phone to home television, then we have moved beyond boundries of tradional technology.
The idea of dusting a communication, that is brushing a session from one device to another, can make the complex simple. When technology disapears and communications follow us from place to place and device to device, then we will have truly made a great leap forward
Communications are changing towards more complex interaction made simple.
While going through my emails today, I read a Realcomm Advisory about how one customer successfully lowered their insurance costs by having a in-building wireless system. There are many building System enhancements that add value and safety to our buildings. With a in-building wireless system, customers are able to use their mobile phones for emergency situations and public safety radios are guaranteed to operate anywhere in the building.
On the Public Safety Radio side, there are several jurisdictions that are now requiring this to get occupancy and many others looking at requiring this.
It seems we have both the carrot and the stick working toward the same goal. In the end, the tenants and customers of these building will certainly be the beneficiaries.