About Mark Munger

Mark W Munger is an experienced technology executive and consultant who has led multiple technology organizations and consulted on projects from technology, hospitality, gaming, construction, retail, public sector and healthcare.

Mark currently provides consulting services, sits on the board of advisors of a start-up and writes for industry publications. And occasionally his own blog though it’s lacking attention as of late…

Mark possesses a diverse mix of leadership, technical knowledge, innovative curiosity and operations background that has led to a successful career.

Over the past 30+ years Mark has assisted companies in growth and transition in a variety of technical and business areas. With an entrepreneurial spirit that drives his success in seeking out opportunities to help unique businesses succeed. The diversity of his business and technology experience creates connections beyond single industries. A self-learner, he has studied and applied various business models while founding, operating and/or selling these companies over the years.

His practical experience developed through several technology transitions and industry waves.  As a leader in the forefront of these trends, he gained knowledge first-hand and became accomplished in a multitude of arenas including:

  •  Transition from centralized to distributed computing (1980s)
    • As a founding staff member of the first microcomputer database magazine, he gained exceptional knowledge of microcomputer databases learning to make them relevant and expandable into business environments (1982)
    • As an early networking engineer working with DEC and Novell products, he connected people and information through Local Area Networks (LAN) for enhanced communication and access to data (1983)
    • As a consultant, educator and speaker, he developed a deep understanding of networked server architecture working with HP Labs in the introduction of the first network specific servers. He traveled the world teaching dealers and customers about new technology. (1990)
    • As part of the HP/Novell relationships, he developed and taught fault tolerance design at trade shows and conferences. (1991)
  • Transition from analog circuit based to digital VOIP communications
    • At the forefront of the VoIP transition, Mark sought out and became a dealer for Selsius Systems in 1998. Selsius created the first Ethernet and VoIP telephone. Selsius was acquired by Cisco and Mark continued to help create a market to integrate commercial VOIP phone systems in businesses
  • Transition from multiple technologies into one converged network
    • As the technical architect for one of the first fully converged hotels, Hotel 1000 Seattle, Mark designed a system uniting all technologies into one single backbone and network
    • Working with Cisco Workplace Resources and building system vendors, Mark developed and taught integration of building systems. As the technical architect for Battery Wharf Boston, Battery Wharf won an industry award for its use of integration. (2008)
  • Transitioned from physical to virtual server computing
    • Work with Cisco UCS and VMWare virtualization for Hotels and Casino Gaming (2009)
  • Transitioned military grade security technologies into residential protection
    • Integrated non-networked devices to be controlled and monitored via user friendly interface (2012+)
  • Helped implement new gaming regulations for Bahamas (2015)
    • Acted as Lead Technical resource for internal developments of laws and procedures regulating gaming houses
    • Acted as Lead Technical resource educating and working with gaming houses on requirements, certifications and operations.
  • Assisted in designing and starting a TV/Radio station in Bahamas
  • Assisted in starting the first live lotto draw in Bahamas (2016)

Mark has participated in the introduction of many networking systems, communications products and technologies. He possesses an ability to see, understand and clearly communicate complex technologies to both technical and non-technical audiences.

Mark’s entrepreneurial spirit thrives on learning and adapting to a rapidly changing environment. This ability has led him to helping others adjust and succeed through education and training.  Mark has applied this ability to consulting in a multitude of industries including hospitality, gaming, security, residential, retail, healthcare, manufacturing, education, public sector, service providers and publishing.

Highlights of Marks expertise include:

• Experienced executive in managing and motivating a diverse team of technical, sales and marketing professionals to strategically achieve initiatives and reach goals
• Collaborative and consultative analytic approach in identifying and solving problems utilizing existing and emerging technology and solutions
• Strong technical and solution driven approach in IT networks and systems, design and implementation
• Ability to critically analyze, document and communicate technical subjects and key ideas effectively to technical and non-technical audiences
• Financial background to create and manage budgets, financial plans and KPIs
• Industry knowledge specific to hospitality, real estate, casino gaming, technology, retail, telecomm and general business systems
• Relationships and experience with multiple manufacturers, industry suppliers, media and press

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Technology and Management Consulting for Residential, Hospitality, Casino Gaming and Tech Companies